Emergency Response
When every second counts, our 24/7 emergency response team delivers fast, reliable water supply - anytime, anywhere - minimising downtime and keeping your operations running smoothly.
Maximise Response, Minimise Downtime
We are dedicated to providing the quickest, most effective water solutions during emergencies. Whether supporting a utility’s contingency plan or responding to unexpected supply disruptions, our goal is simple: to deliver the right solution, fast.
With 24/7 dedicated Emergency Coordinators and rapid deployment capabilities through our nationwide network, we ensure you receive quality-assured drinking water exactly when it’s needed. Whether it’s a burst main, contamination, or severe weather, we bring peace of mind with reliable, fast solutions.
Swift Solutions for Any Emergency
Emergency Water Tankering
Available 24/7, 365 days a year, our fleet of specialist tankers can be mobilised within hours, ensuring you have the water supply you need to maintain operational continuity, meet regulatory obligations, and protect critical infrastructure:
- Fast, Scalable Response: With the UK’s largest dedicated commercial water tanker fleet, we rapidly deploy to meet both urgent and large-scale emergency needs.
- Seamless Integration:Â Whether supplementing your existing supply or providing a standalone solution, our tankering services integrate smoothly with your infrastructure.
- End-to-End Support:Â From logistics and setup to monitoring and ongoing supply, our experienced team manages every aspect of your emergency response.
- Guaranteed Water Quality:Â Every delivery is quality-assured, compliant with drinking water regulations, and transported using drinking water dedicated tankers.
Bulk Bottled Water Supply
When water supply is disrupted, bottled water is often the fastest and most practical solution. Stocked nationwide, our bulk bottled water supply ensures immediate access to safe, high-quality drinking water:
- Nationwide Availability & Rapid Deployment – With strategically stocked supplies across the UK, we deliver quickly to your site, distribution points, or directly to affected individuals.
- Flexible Supply Options – Available by the pallet in 2L, 1.5L, 500ml, and 330ml bottles, catering to different needs, from large-scale emergency response to individual hydration.
- Seamless Logistics & Coordination – Whether for door-to-door distribution, public handout stations, or bulk site delivery, our expert logistics team ensures a smooth and efficient operation.
- Guaranteed Quality & Compliance – Every bottle meets the highest drinking water standards, ensuring safety and peace of mind.
Temporary Tank Hire and Supply
When water access is disrupted—whether due to emergencies or planned maintenance – our static tanks and bowsers provide a fast, cost-effective way to maintain operations:
- Scalable Storage Options – Choose from a range of static tanks and bowsers to match your specific needs, from small-scale sites to large infrastructure projects.
- Rapid Deployment & Setup – Our nationwide network ensures quick delivery and seamless installation, minimizing downtime and disruption.
- Safe & Secure Water Storage – Designed for drinking water and process applications, our tanks meet strict quality and compliance standards.
- Flexible Hire Periods – Available for short- or long-term hire, providing adaptable solutions for planned work, contingency planning, or emergency response.
Why Choose Water Direct?
Nationwide Network
With a network operating across the UK, we can quickly deploy bottled water and dispatch emergency tankers to your location within hours. Our tankers provide clean, reliable water, either refilling storage tanks or acting as a temporary mains supply until normal service is restored.
Dedicated Team
Our Emergency Response team stands ready to mobilise at a moment’s notice to ensure you receive prompt and efficient support. Whether it’s replenishing your existing storage tanks or providing a temporary mains supply, we ensure you remain operational and resilient during disruptions.
Quality Assurance
Unlike other providers, we implement a comprehensive quality management system to guarantee water quality at every stage, giving you invaluable peace of mind.
Unmatched Speed
Our team operates 24/7, 365 days a year, with the capability to be on site within 4 hours (subject to terms), ensuring you’re never left in the lurch.
More from Water Direct
Be Protected. Be WaterTight
When disaster strikes, every minute counts. Stay WaterTight with our comprehensive assured response service offering a guaranteed response time of as little as 4 hours (subject to terms).
Water Contingency Planning
Ensure business continuity and minimise risk with a custom water contingency plan, designed to keep your operations running and protect your reputation.
Bulk Water Supply On-Demand
Whether you’re managing scheduled maintenance, navigating high-consumption phases, or ensuring continuity of operations, we deliver high-volume water supply, anywhere in the UK, 24/7.
